Voicemail Greeting Change Print

  • voicemail
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NOTE: If you have not yet setup your voicemail, see this article: https://customer.astoundant.com/index.php?rp=/knowledgebase/33/First-time-Voicemail-Setup.html

From the phone assigned to the extension:

  1. Press the Message button (looks like an envelope or infinity sign) or dial *97.
  2. Enter the password.
  3. Press 0 for mailbox options.
  4. Press 1 to record your unavailable (default) greeting.
  5. Press 2 to record your busy message (optional message to play if you're on the phone).
  6. Press 3 to record your name.
  7. Press 4 to record a temporary greeting. To disable the temporary greeting, return to this menu option after the greeting has been recorded, then press 2 to delete.
  8. Follow the prompts to record greetings. After recording, prompts will also follow to accept the greeting, listen to it, or re-record.

To change your password

  1. Follow steps 1-3 above.
  2. Press 5 and follow the prompts.

IMPORTANT NOTE: Choose a password that is different from your extension/account number. Otherwise, your voicemail inbox will reset, erasing any voicemail messages and greetings.





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