This article provides information on setting up a softphone on an Android or iPhone. Please note that Astoundant call quality highly depends on the phone's signal quality, just like a mobile provider. Also, mobile providers may block incoming or outgoing calls from Astoundant on their 3G/4G/5G networks. Making and answering Astoundant calls using WiFi may work best.
To properly configure your softphone, you'll need the following:
account/username
password
host/domain/server and port number
Please open a support ticket if you don't have any of this information.
Android
ReachMe (https://play.google.com/store/apps/details?id=com.abtollc.reachme)
iPhone
SessionTalk (https://apps.apple.com/us/app/sessiontalk-sip-softphone/id362501443)
Note: For text messaging capability on iPhone, SessionTalk Pro is required.
To view a larger image, right-click or tap the image and select view image.
NOTE: Call quality highly depends on the phone's network connection quality. Mobile phone providers may block VoIP softphone calling. Making calls over WiFi is strongly recommended.
ReachMe:
At the dialer screen, tap Settings.
Enter *97 in Voicemail dial. Tap the arrow to the right of User Details.
Enter the following information under Custom Setup.
Domain:port - host:port
UserID - Account
Password - password
Tap Apply.
SessionTalk:
Tap the blue "i" icon next to Generic SIP.
Enter the following information:
Account Name - Astoundant
Display Name - Account
UserName - Account
Password - password
Domain - the supplied host in this format: example.astoundant.com:port
Then the tap Advanced arrow.
Enter *97 in the Voicemail No. field. Save settings.
