Android & iPhone Softphone Configuration Print

  • Softphone, Android, iPhone, ReachMe, SessionTalk
  • 0

This article provides information on setting up a softphone on an Android or iPhone. Please note that Astoundant call quality highly depends on the phone's signal quality, just like a mobile provider. Also, mobile providers may block incoming or outgoing calls from Astoundant on their 3G/4G/5G networks. Making and answering Astoundant calls using WiFi may work best.

 

To properly configure your softphone, you'll need the following:

 

account/username

password

host/domain/server and port number

 

Please open a support ticket if you don't have any of this information.

 

Android

ReachMe (https://play.google.com/store/apps/details?id=com.abtollc.reachme)

 

iPhone

SessionTalk (https://apps.apple.com/us/app/sessiontalk-sip-softphone/id362501443)

Note: For text messaging capability on iPhone, SessionTalk Pro is required.

 

To view a larger image, right-click or tap the image and select view image.

NOTE: Call quality highly depends on the phone's network connection quality.  Mobile phone providers may block VoIP softphone calling. Making calls over WiFi is strongly recommended.

ReachMe:

At the dialer screen, tap Settings.

Enter *97 in Voicemail dial. Tap the arrow to the right of User Details.

Enter the following information under Custom Setup.

Domain:port - host:port

UserID - Account

Password - password

Tap Apply.

 

SessionTalk:

 

Tap the blue "i" icon next to Generic SIP.

 

Enter the following information:

Account Name - Astoundant

Display Name - Account

UserName - Account

Password - password

Domain - the supplied host in this format: example.astoundant.com:port

Then the tap Advanced arrow.

 

Enter *97 in the Voicemail No. field. Save settings.


Was this answer helpful?

« Back

Powered by WHMCompleteSolution